Hospital Services

General Information

All underlined words contained in this document should serve as hyperlinks to the appropriate internet resource. Email dmhfmedicalpolicy@utah.gov if any of the links do not function properly, noting the specific link that is not working and the page number where the link is.

For general information regarding Utah Medicaid, refer to Section I: General Information , Chapter 1, General Information.

Hospital Services

Hospital services are available to eligible Medicaid members with surgical, medical, diagnostic, or level of care needs that require the availability of specialized diagnostic and therapeutic services, and close medical supervision of care and treatment directed toward maintenance, improvement, or protection of health or lessening of illness, disability or pain.

For documenting admission and length of stay, the day of admission to an acute care hospital facility is counted as a full day stay, and the day of discharge is not counted.

Health Plans

For more information about Accountable Care Organizations (ACOs), refer to Section I: General Information , Chapter 2, Health Plans.

For more information about Prepaid Mental Health Plans (PMHPs), refer to Section I: General Information , Chapter 2-1.2, Prepaid Mental Health Plans, and the Rehabilitative Mental Health and Substance Use Disorder Services Provider Manual.

A list of ACOs and PMHPs with which Medicaid has a contract to provide health care services is found on the Medicaid website Managed Care: Accountable Care Organizations.

Provider Participation and Requirements

Refer to Section I: General Information, Chapter 3, Provider Participation and Requirements.

Record Keeping

Refer to Section I: General Information, Chapter 4, Record Keeping.

Provider Sanctions

Refer to Section I: General Information, Chapter 5, Provider Sanctions.

Member Eligibility

Refer to Section I: General Information, Chapter 6, Member Eligibility, for information about verifying a member’s eligibility, third party liability, ancillary providers, and member identity protection requirements. Medicaid members who are not enrolled in a managed care plan may receive services from any provider who accepts Medicaid and is an enrolled Utah Medicaid provider.

Member Responsibilities

For information on member responsibilities, including establishing eligibility and co-payment requirements, refer to Section I: General Information , Chapter 7, Member Responsibilities.

Programs and Coverage

All hospital inpatient and outpatient services are subject to review by the Division of Integrated Healthcare, Office of Coverage and Reimbursement Policy for medical necessity and appropriateness of the admission according to R414 -1-12 Utilization Review and R414-1 - 14 Utilization Control.

Emergency Services Program for Non-Citizens

For information on federal regulations, criteria, documentation, and billing, refer to Section I: General Information , Chapter 8- Emergency Services Program for Non-Citizens.

Pharmacy Services

For more information on Pharmacy Services, refer to Utah Administrative Code R414-60 . Medicaid Policy for Pharmacy Program, and the Pharmacy Services Provider Manual .

Organ Transplant Services

Organ transplantation services are covered Medicaid services as specified in Utah Administrative Code. R414 -10A. Transplant Services Standards.

Modifiers

Refer to Section I: General Information, Chapter 12-7.3, Modifier used in a Claim.

Complications Due to Non-Covered or Non-Authorized Services

Medically necessary services resulting from complications of non-covered or non-authorized procedures are covered, as appropriate within all other applicable rules and regulations.

Inpatient Hospital Intensive Physical Rehabilitation Services

Inpatient hospital intensive physical rehabilitation is an intense physical rehabilitation program provided in an inpatient rehabilitation hospital or an inpatient rehabilitation unit of a hospital.

Inpatient intensive physical rehabilitation services are covered Medicaid services for acute conditions from birth through any age, require prior authorization, and are available one time per event.

Early and Periodic Screening, Diagnostic and Treatment (EPSDT) eligible members with chronic conditions may be considered for age-appropriate developmental training. All services are subject to post-payment review by the Office of Inspector General (OIG).

Inpatient intensive physical rehabilitation services are intended to provide the therapy necessary to allow the patient to function without avoidable follow-up outpatient therapy. Therefore, the hospital should provide that maximum therapy services the patient could receive under the Diagnosis Related Group (DRG). Outpatient therapy services requested following inpatient intensive physical rehabilitation services in which the maximum therapy services were not provided, and those services could have been appropriately provided in the inpatient setting, will not be approved without the appropriate committee review.

Non-Covered Services and Limitations

Rehabilitation services are non-covered when

Prior Authorization

The PA request for inpatient intensive physical rehabilitation services must be submitted within standard timely filing requirements, using the current version of the Request for Prior Authorization Form. PA reviews only serve to determine appropriate DRG assignments. Post payment review of a claim by the OIG serves to determine clinical appropriateness of admission and stay.

Failure to obtain prior authorization will result in payment denial. For general information related to prior authorization see the Section I: General Information provider manual.

Medicaid does not process PA requests for services to be provided to a Medicaid member enrolled in a Managed Care Entity (MCE) when the services are included in the MCE’s contract. Therefore, providers requesting a PA for services for a member enrolled in an MCE will be instructed to refer such requests to the appropriate MCE for review.

Medical Necessity Documentation

The clinical record must be maintained on file in accordance with any federal or state law or state administrative rule and made available for state or federal review upon request. Based on CMS and other documentation guidelines, a patient admitted to an inpatient intensive physical rehabilitation medical record should support the admission as reasonable and necessary. The following items and the information contained in the Quick Reference for Rehabilitation Services table will assist in supporting the admission; however, providers should adhere to all applicable standards in preparing medical documentation:

Quick Reference for Rehabilitation Services

DRG

Diagnosis

Disease-Specific Documentation

8800

Spinal injury resulting in paraplegia

The patient has paralysis of two limbs or half of the body related to trauma or disease of the spinal cord.

 

The ASIA score or other standardized measurement tool score must be present in the medical record.

 

May be complicated by:

  • Pressure sores
  • Urological complications (e.g., UTI, dysreflexia)
  • Respiratory complications
  • Contractures
  • Spinal/skeletal instability

8801

Spinal injury resulting in quadriplegia

The patient has paralysis of all four limbs.

 

The ASIA score or other standardized measurement tool score must be present in the medical record.

 

It may be complicated by:

  • Pressure sores
  • Urological complications (e.g., UTI, dysreflexia)
  • Respiratory complications
  • Contractures
  • Spinal/skeletal instability

8802

Traumatic brain injury

The Rancho Classification scale must be in the medical record and must have two or more neurological deficits documented:

  • Dysphagia
  • Dysphasia
  • Paralysis
  • Visual disturbances
  • Cognitive deficit

 

NOTE: Documentation of well-defined treatment goals for functional improvement. The patient is an evolving Rancho 3 or Rancho 4-6 with behavior management issues.

8803

Stroke (cardiovascular accident)

Treatment must begin within 60 days after onset of stroke, and:

  • The patient has sustained focal neurological deficit
  • The rehabilitation service is for a separate focal CVA site than a previous admission

8804

Other conditions which may require an intensive inpatient rehabilitation program:

Patients with other conditions must have physical impairment secondary to various problems such as trauma, surgery, chronic disease, and malnutrition.

 

The combination of factors can be expected to improve with a comprehensive physical restoration program.

 

The FIM score or the Primary Children's Medical Center score must be in the record. In addition, other standardized measurement tool scores may be required depending on the diagnosis.

Neurological Defect:

  • Amyotrophic lateral sclerosis (ALS)
  • Guillain-Barre Syndrome

Other Conditions

Neurological disorders:

  • Multiple Sclerosis
  • Myelopathy (transverse myelitis infarction)
  • Myopathy
  • Parkinson's Disease

Congenital deformity (e.g., following dorsal rhizotomy)

Complex fractures (e.g., hip) or fracture with complicating condition

Amputation with complication or multiple amputations

The patient must have been mobile before the injury. Supportive documentation must substantiate a rehabilitation stay will be beneficial to the patient. The stump must be healed so that the patient can accomplish physical therapy and rehabilitation education.

Post neurosurgery of Brain or Spine (e.g., tumor)

Must have a complicated medical condition requiring a physician's close medical supervision with a resulting muscular-skeletal deficit.

Burns

Disability due to burns involving at least 15% of the body

Major multiple trauma (e.g., fractures, amputation)

Post meningoencephalitis

Notice of Rights

Medicaid gives advance notice, per State and Federal regulations, when payment is not approved for services for which prior authorization was requested. The notice specifies the service(s) and reason(s) for which the authorization was not granted, the regulations or rules that apply, and the provider’s right to appeal.

The physician or hospital may not charge the patient for services that are denied for any of the following:

The provider may charge the patient for services not covered by Medicaid only as allowed in the provider manual, Section I: General Information, Exceptions to Prohibition on Billing Patients .

Multidisciplinary Treatment Team

The multidiscipline treatment team may consist of:

Each team member must have current patient knowledge as documented in the medical record at the inpatient intensive physical rehabilitation hospital. A rehabilitation physician responsible for making the final decisions regarding the patient’s treatment in the inpatient intensive physical rehabilitation hospital leads the team.

Within five days of the patient's admission to the facility, the following should be complete and documented in the patients' medical record: the team evaluation, an estimated length of stay, and initiation of appropriate discharge planning, including home care assessment.

Billing for Inpatient Rehabilitation Services

When reporting claims related to inpatient hospital intensive physical rehabilitation services, providers must use revenue code 0128 - Room & Board-Semiprivate (Two-Beds)-Rehabilitation on the first line of the UB-04 claims submission form to identify the inpatient hospital intensive physical rehabilitation claim. Additionally, providers must make sure that the prior authorization number permitting services is on the claim. Failure to have revenue code 0128 or the prior authorization number will result in a denial of coverage.

Furthermore, providers submitting claims for inpatient rehabilitation services must report those services per the Medicaid policies in place on the date of discharge. As with all Medicaid policies, this requires providers to know changes in the reporting requirements on the date of discharge, which may vary from the policies in effect on the date of admission.

Co-payment Requirements for Hospital Services

The Medicaid program may require certain members to pay for services or benefits, referred to as cost-sharing. Cost-sharing amounts may include such items as premiums, deductibles, coinsurance, or co-payments.

Refer to Utah State Plan Attachments 4.18-A through H for additional cost-sharing information.

Emergency Department Coverage

The “emergency” designation is based on the principal diagnosis (ICD-10-CM code). The diagnosis primarily responsible for the patient’s outpatient service must appear as the principal diagnosis on the claim.

Ambulatory Surgical Centers Coverage and Reimbursement

Ambulatory Surgical Centers are reimbursed as outlined in the Utah State Plan and 42CFR Part 416, Ambulatory Surgical Services.

Specific coverage and reimbursement information by procedure code is found in the Coverage and Reimbursement Code Lookup.

Laboratory Services

CLIA requires entities that perform even one test, including waived tests, to meet certain federal requirements and obtain the appropriate level of certification.  If an entity performs laboratory tests, they must register with the CLIA program and can only perform those tested as authorized by their level of certification.

CMS has made available the Clinical Laboratory Improvement Amendments (CLIA) Application for Certification Form, CMS-116.

The form should be completed and mailed to:

Unified State Laboratories:
Public Health Bureau of Laboratory Improvement
4431 South 2700 West
Taylorsville, Utah  84129

CLIA regulations require all facilities performing waived and non-waived testing to file a separate application for each facility location.  Each CLIA certificate represents a facility, and each facility is responsible for complying with the applicable CLIA requirements.  Refer to 42 CFR § 493.35(a), § 493.43(a) and § 493.55(a) for additional information.

Additional information about CLIA and other laboratory services may be found in the Physician Services Manual, Chapter 8-11, Laboratory Services.

Proprietary Laboratory Analysis Codes

In accordance with the American Medical Association (AMA) coding guidelines, the Proprietary Laboratory Analysis (PLA) codes for proprietary laboratory services must be reported, when available, in place of corresponding CPT codes.  Do not report PLA codes with corresponding CPT codes.  If the PLA code is not available to be used by the billing laboratory, the CPT code should be billed.

Mental Health Services

Refer to Section I: General Information, Chapter 2, Prepaid Mental Health Plans, Utah Administrative Code R414 -10. Physician Services, Utah Administrative Code R414 -36.

Rehabilitative Mental Health and Substance Use Disorder Services, and the Rehabilitative Mental Health and Substance Use Disorder Services Provider Manual.

Psychiatric Hospitals Considered Institutions for Mental Diseases (IMDs)

Admissions to psychiatric hospitals considered IMDs are covered when medically necessary, for up to 60 days, for members ages 21 through 64.

Enrollment, Licensing and Certification or Accreditation Requirements

Coverage of admissions to psychiatric hospitals requires the hospital to be:

Prepaid Mental Health Plans (PMHPs), Utah Medicaid Integrated Care (UMIC) Plans or the Healthy Outcomes Medical Excellence (HOME) Program

Inpatient psychiatric hospitalizations are covered through the PMHPs, UMIC Plans, or the HOME program and require prior authorization.

Medicaid Fee for Service Prior Authorization (PA) Requirements

Psychiatric hospitals must obtain a PA as notification of the admission.

The initial PA request must be submitted to the PA department no later than two business days after the admission date and may be approved for up to seven days.

Inpatient stays that exceed seven days require an additional PA.

For these PA requests, the psychiatric hospital must:

The PA request form can be found at Psychiatric Hospital Inpatient Services Individuals Age 21 through 64 Prior Authorization Request Form.

PA requests may be faxed to the PA Unit at (801) 323-1587 or emailed to fax mentalhealthservicesprior@utah.gov.

Non-Covered Services and Limitations

Certain services are non-covered by Medicaid because medical necessity, appropriateness, and cost-effectiveness cannot be readily determined or justified for medical assistance under Title XIX of the federal Social Security Act and Title 42 of the Code of Federal Regulations (CFR).

For more information on non-covered services and limitations, see R414- 2A. Inpatient Hospital Services, Rule R414 -3A. Outpatient Hospital Services, Utah Administrative Code R414-1. Utah Medicaid Program, and Section I: General Information , Chapter 9, Non-Covered Services and Limitations.

Limited Abortion Services

Refer to Section I: General Information, Chapter 9-1, Limited Abortion Services, and Utah Administrative Code R414 -1B. Payment for Limited Abortion Services.

Experimental, Investigational, or Unproven Medical Practices

Refer to Section I: General Information, Chapter 9-3.3, Experimental, Investigational, or Unproven Medical Practices and Utah Administrative Code R414- 1A. Medicaid Policy for Experimental, Investigational or Unproven Medical Practices.

Sterilization and Hysterectomy Procedures

Sterilization and hysterectomy procedures are limited to those that meet the requirements of 42 CFR 441, Subpart F.

Voluntary Sterilization

Voluntary sterilization means an individual decision made by the member, male or female, for voluntarily preventing conception for family planning.

Sterilizations Incident to Surgical Procedures

Reconstructive and Cosmetic Services

For additional information, refer to Utah Administration Code R414-1 -29. Medicaid Policy for Reconstructive and Cosmetic Procedures .

As defined in Utah Administrative Code R414-1 -2 (18), medical necessity shall be established through evidence-based criteria.

Treatment of Alcoholism or Drug Dependency

Inpatient Only

Under the current Outpatient Prospective Payment System (OPPS), there are procedure codes that are designated as only payable on inpatient claims. Utah Medicaid follows Medicare’s Addendum E to determine which codes are considered inpatient-only. Utah Medicaid may determine that procedures currently listed as inpatient-only may be provided in an outpatient hospital setting.

Provider Preventable Conditions

Medicaid will not reimburse inpatient hospital claims for Provider Preventable Conditions (PPC) as identified in claims processing. The MS-DRG Grouper identifies PPCs.

Under direction of the Affordable Care Act, the Centers for Medicare and Medicaid Services (CMS) adopted the term Provider Preventable Condition for use in Medicaid, whereas Medicare retains the use of the term Hospital Acquired Condition (HAC) when describing certain provider preventable conditions for which payment would be prohibited.

To qualify as a PPC, one of the CMS listed HAC diagnoses must develop during the hospitalization. The same diagnoses present on admission are not PPCs. According to correct coding standards, providers must identify each diagnosis Present on Admission (POA) on the claim.

Providers should ensure that all PPC-related diagnoses, services, and charges are noted as “non-covered charges” on the claim. Non-covered charges are not used in calculating hospital reimbursement.

For rural hospitals, non-DRG reimbursed facility claims submitted with an identified HAC code and non-covered charges will be reimbursed. If there are no non-covered charges on the claim, the claim will be denied.

If a DRG reimbursed PPC-related claim results in an outlier payment, it will be denied and medical records will be required. Providers will receive a Remittance Advice (RA) confirming the occurrence of a PPC outlier claim and a request for medical records. Complete medical records for the hospital stay, an “Outlier PPC Medical Record Documentation Submission Form," and an itemized bill (tab de-limited text file or Excel spreadsheet) including a detailed listing of PPC-related charges as non-covered charges, with total charges matching the total charges submitted on the claim, must be submitted within 30 days of the RA notification. In addition, at the time of RA notification, a confirmatory communication may be generated reiterating the occurrence of a PPC and the need for submission of medical records and other required documentation for manual review and claims processing. If the medical records are submitted within the 30-day period, the claim will be reviewed and, if appropriate, reprocessed and reimbursed. If medical records are not submitted within the 30-day period, the claim will be denied for failure to submit the requested documentation in a timely manner.

Non-outlier claims will continue to be denied with an edit that informs providers that the diagnosis was not Present on Admission (POA). Providers will have the opportunity to submit a corrected claim, selecting the appropriate POA indicator. If the correction is not made, the claim will remain denied.

Providers are required to report PPCs per CMS regulations and Utah Administrative Code R4141. Utah Medicaid Program and R414-2A. Inpatient Hospital Services .

Outlier Days

Review of inpatient "outlier days" is limited to cases where the full payment of the DRG has been made to the hospital. The following exceptions apply:

Readmissions Within 30 Days of Previous Discharge

See Utilization Control and Review Program for Hospital Services in Utah Administrative Rule R414-2A. Inpatient Hospital Services , Rule R414- 3A. Outpatient Hospital Services, and R414 - 112 Utilization Review .

Exceptions to the 30-Day Readmission Policy

See Utilization Control and Review Program for Hospital Services in Utah Administrative Rule R414-2A. Inpatient Hospital Services , Rule R414- 3A. Outpatient Hospital Services , and R414 - 112 Utilization Review .

Occupational Therapy Services

Limited to those cases identified and approved for children through an EPSDT screen, or a special group of services identified and approved through a cooperative occupational therapy/physical therapy program.

Refer to the Medicaid Provider Manuals for Early and Periodic Screening, Diagnostic and Treatment Services and Physical Therapy and Occupational Therapy Services .

Outpatient Hospital Services

Outpatient hospital services are limited to services that are medically necessary and appropriate for the outpatient setting. Under Utah Administrative Code R414- 1-12 Utilization Review, utilization management review determines these services' medical necessity and appropriateness.

Reimbursement is limited to credentialed outpatient hospital departments. For information, refer to the Coverage and Reimbursement Code Lookup.

Outpatient Hospital Psychiatric Services

Outpatient hospital psychiatric services are limited to services provided in an outpatient unit of a general acute care hospital that is licensed and approved for psychiatric care.

Hyperbaric Oxygen Therapy

Refer to Utah Administrative Rule R414-2A. Inpatient Hospital Services and Rule R4143A.Outpatient Hospital Services .

Non-Covered Services

Certain services are non-covered by Medicaid because medical necessity, appropriateness, and cost-effectiveness cannot be readily determined or justified for medical assistance under Title XIX of the federal Social Security Act and Title 42 of the Code of Federal Regulations (CFR).

The general exclusions are listed below:

Note:  Experimental, investigational, or unproven services do not include qualifying clinical trials for the prevention, detection, or treatment of any serious or life-threatening disease or condition as outlined in Section 210 of the "Consolidated Appropriations Act, 2021."

Prior Authorization

Providers must verify prior authorization requirements before rendering services. The hospital claim must be submitted with the prior authorization number that was issued to the provider. Facility charges will not be paid when prior authorization is required and there is no valid prior authorization approval on file. For information regarding prior authorization, see Section I: General Information , Chapter 10 Prior Authorization. Additional resources and information may be found on the Utah Medicaid Prior Authorization website.

For information on codes requiring prior authorization, manual review, or non-covered status, refer to the Coverage and Reimbursement Code Lookup.

Retroactive Authorization

There are limited circumstances in which a hospital may request authorization after service is rendered. These limitations are described in Section I: General Information , Chapter 10-3 Retroactive Authorization.

Billing

Refer to Section I: General Information, Chapter 11, Billing Medicaid, for more information about billing instructions.

Medicaid requires UB-04 inpatient and outpatient claims to be billed electronically. The Utah Medicaid agency will return UB-04 claims submitted on a paper form to the provider with a cover letter requesting the claim be submitted electronically.

Paper Claim Exceptions:

Electronic Billing with AcClaim Software

The Utah Health Information Network (UHIN) provides AcClaim software for billing UB-04 claims electronically. Providers who need AcClaim software and be set up to bill through UHIN may call (801) 466-7705. Providers who need additional assistance may contact Medicaid Information, 801-538-6155 or toll-free 1-800-662-9651, and ask for Medicaid Electronic Billing.

The Administrative Simplification Clause supports the requirement to bill electronically through UHIN in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). An advantage of electronic billing for providers is that mistakes, such as placement of the provider number, can be corrected immediately. In addition, because of the reduction in billing errors, claims are processed without delay. Providers can submit electronic claims until noon on Friday for processing that week.

Crossover Claims with EOMB attachment

Medicaid processes crossover claims in two circumstances only:

Manual Adjustments Accepted

When submitting a paper UB-04 claim as an adjustment to an original paid or denied claim, write the seventeen-digit transaction control number (TCN) of the original claim on the paper claim or write PAR (Payment Adjustment Request) on the claim. The claim will be adjusted to correct billing errors or add charges.

Inpatient Hospital Claims with Third Party Insurance

Section I: General Information Provider Manual, Chapter 11, Billing Third Parties, states the general policy for patients who have liable third parties such as private insurance, a health maintenance organization, Medicare Part A and B or B only, or Qualified Medicare Benefits (QMB), in addition to Medicaid.

When a member with third party insurance receives inpatient hospital services, there are two clarifications to the general information. Refer to Section I: General Information Provider Manual , Chapter 11, Billing Third Parties for additional information.

Outpatient and Inpatient Hospital Revenue Codes

Medicaid is following the national standard to require CPT codes to be listed with the revenue code. This standard will apply with the exception of the following revenue codes: 0360, 0361, 0451-0452, 0459-0460, and 0469, wherein CPT codes will not be required.

Reporting and Billing Covered and Non-Covered Services for Acute Inpatient Hospital Claims

Correct coding guidelines encourage providers to include all delivered services on their claims submissions. Therefore, providers should include covered and non-covered services when submitting an acute inpatient hospital claim.

Due to the limitations of Utah’s current Medicaid claims processing system, there are instances when an entire claim will deny as a result of a single denied line. For example, a claim is denied when a single line is a non-covered service. This can occur when a claim is submitted for a service requiring prior authorization, but the hospital or other provider did not obtain prior authorization.

To allow payment for covered services, when non-covered services have also been delivered, Medicaid requires acute inpatient hospitals to submit claims that include covered services and exclude non-covered services that would otherwise result in denial of the entire claim. In addition, when a claim is submitted that excludes non-covered services, providers must not include any ICD-10-PCS, CPT, HCPCS, or revenue codes related to the non-covered services.

For example, a member is admitted to an acute care hospital for labor and delivery and elects to have a sterilization procedure performed during the same episode of care. However, the provider does not have prior authorization for the sterilization. In this instance, the sterilization, and the associated services, are non-covered. The facility must exclude the non-covered services from the claim. Note: Providers must be familiar with and adhere to all federal regulations regarding sterilization requirements.

Additionally, if admission to an acute inpatient hospital is primarily to receive services not covered by Medicaid, all services performed for that episode of care are non-covered and will not be reimbursed. This policy applies regardless of whether or not Medicaid would have covered some of the services performed.

Coding

Refer to the Section I: General Information Provider Manual, Chapter 12, Coding, for information about coding, including diagnosis, procedure, and revenue codes.

For coverage and reimbursement information for specific procedure, codes see the Coverage and Reimbursement Code Lookup.

Reimbursement for Inpatient Hospital Services

Outpatient Hospital Services

Note: This section does not apply to Long-Term Acute Care Hospitals, Ambulatory Surgical Centers, or ambulance claims.

  1. Effective September 1, 2011, Utah Medicaid began paying outpatient hospital claims like Medicare’s Outpatient Prospective Payment System (OPPS) methodology. Hospitals are paid accord to their Medicare-designated facility type. Due to differences in clientele, Utah Medicaid may choose to differ in coverage from Medicare’s coverage and edits. Coverage is displayed by the Outpatient fee schedule posted to the Medicaid website. Please refer to Utah State Plan, Attachment 4.19-B for specifics.
  2. Critical Access Hospitals (CAH) are paid 101% of costs for covered procedure codes.
    1. Costs are determined using the hospital-specific cost-to-charge ratio (CCR) multiplied by the submitted charges.
    2. The Medicare CCR will be used for in-state facilities. The CCR will be obtained quarterly from Noridian.
      1. The Medicare CCR will be used for out-of-state facilities. The CCR will be obtained from the Healthcare Cost Report Information System (HCRIS)
    3. Claims will be edited using the Center for Medicare & Medicaid Service’s (CMS) Outpatient Code Editor (OCE). Edits will apply, but reimbursement for CAH facilities is contained within this section.
  3. OPPS hospitals are paid on a line-item level based upon the procedure code.
    1. Claims will be edited using the Centers for Medicare & Medicaid Services (CMS) Outpatient Code Editor (OCE)
      1. Line items with a Medicare status indicator ‘A’ (Paid …under a fee schedule…) will be paid by the applicable Medicare fee schedule. Fee schedules that apply include Medicare’s Lab, DME, DME Penpuf, Physician, and ASP fee schedules (ambulance and ASC fee schedules are not applied for Utah Medicaid). Medicare lab panel methodology applies.
      2. Line items with a Medicare status indicator shown below will only be paid if Medicaid has the code open for outpatient billing. Such claim lines will be paid based on the Medicaid fee schedule rate. • ‘B’ (Codes not recognized by OPPS)

        • ‘E1’ (Items, codes, and services not paid by Medicare)
        • ‘E2’ (Items, codes, and services not paid by Medicare)
        • ‘M’ (Items and services not billable to the fiscal intermediary)
        • ‘Y’ (Non-Implantable Durable Medical Equipment)
      3. Line items with a Medicare status indicator shown below will NOT be paid by Medicaid.

      4. Line items with a Medicare status indicator shown below will be paid reasonable cost (charges multiplied by the hospital-specific CCR).

        • ‘F’ (Corneal tissue, Hepatitis B vaccines)
        • ‘L’ (Influenza, Pneumococcal vaccines)
      5. Line items with a Medicare status indicator shown below will be paid at the pass-through rate. (Pass-through rate means that the provider’s charges reflect the cost of the item only.)

        • ‘G’ (Pass-through drugs and biologicals)
        • ‘H’ (Pass-through device categories)
      6. Line items with a Medicare status indicator shown below will be paid the APC calculated rate.

        • ‘J1’ (Hospital Part B services paid through a comprehensive APC)
        • ‘J2’ (Hospital Part B services that may be paid through a comprehensive APC)
        • ‘K’ (Non-Pass-Through Drugs…)
        • ‘N’ (Items and Services Packaged into APC Rates)
        • ‘P’ (Partial Hospitalization)
        • ‘Q1’ (STVX-Packaged Codes)
        • ‘Q2’ (T-Packaged Codes)
        • ‘Q3’ (Codes That May Be Paid Through a Composite APC)
        • ‘Q4’ (Conditionally packaged Laboratory tests)
        • ‘R’ (Blood & blood products)
        • ‘S’ (Significant Procedure, Not Discounted When Multiple)
        • ‘T’ (Significant Procedure, Multiple Reduction Applies)
        • ‘U’ (Brachytherapy Sources)
        • ‘V’ (Clinic or Emergency Department Visit)
        • ‘X’ (Ancillary Services)
    2. Rural Sole Community Hospitals (RSCH)
      1. Receive a 7.1% bonus (or current Medicare rate) for APC-calculated items.
      2. Lab fees are paid at 62% of base rate. This follows Medicare methodology for a 3.3% increase (base is 60%).
    3. Vaccines and Injectables
      1. Vaccines for children (VFC) payments are reimbursable at Medicaid VFC established rates.
      2. Non-VFC Covered vaccines and injectables are paid through OPPS pricing.
      3. Non-VFC Non-covered vaccines and injectables are not reimbursed, nor are the associated administration charges.

Updates to coverage and pricing will occur quarterly with Medicare’s release of OCE and pricer software. Medicaid will review coverage to match these releases. Due to software release timing, claims may be held for up to 15 days. If additional time is required, claims will be initially processed to make payments and then reprocessed after updates are made in the system.

Pharmaceutical claims lines without a valid NDC will be denied. This includes services billed with revenue codes 450 and 459.

Inpatient Hospital Three-Day Admission Policy

If an admitting hospital furnishes services in an outpatient setting up to three days before an inpatient admission, Medicaid will incorporate the outpatient services into the DRG determination for the inpatient reimbursement.  Medicaid defines this as the Three-Day Admission policy.

For example, if a member is admitted to an inpatient hospital on a Wednesday, services performed on the previous Sunday, Monday, or Tuesday would be considered part of the inpatient services.

The Three-Day Admission policy only applies to acute inpatient hospital admissions.  Preadmission services furnished within the admission window that are determined not clinically related to an inpatient admission are not subject to the Three-Day Admission DRG payment policy.

Long-Term Acute Care (LTAC)

Utah Medicaid policy regarding LTAC preadmission, continued stay, or retroactive review is located in Utah Administrative Code R414-515 Long Term Acute Care.

An LTAC request must include:

Documentation must include, as applicable:

Requirements

Limitations

Rights to the fair hearing process are given to all LTAC denials as outlined in Administrative Rule R414- 301. Medicaid General Provisions.

Resource Table

The following table is designed to provide hyperlinks to relevant documents, forms, and information to be used in conjunction with this provider manual.

For information regarding:

Administrative Rules

 

Ambulatory Surgical Centers

Emergency Services Program for Non-

Citizens

General information including:

  • Billing
  • Fee for Service and Managed Care
  • Member Eligibility
  • Prior Authorization
  • Provider Participation

Hospital Services

Information including:

  • Anesthesia Fee Resources
  • Coverage and Reimbursement Resources
  • National Correct Coding Initiative
  • Procedure codes with accompanying criteria and limitations

Information including policy and rule updates:

  • Medicaid Information Bulletins
  • Medicaid Provider Manuals
  • Utah State Bulletin

Laboratory Services

Medicaid forms including:

  • Abortion Acknowledgement
  • Hearing Request
  • Hospice Prior Authorization Form
  • Hysterectomy Acknowledgement
  • PA Request
  • Sterilization Consent

Medical Supplies and DME

Modifiers

Non-Traditional Medicaid Health Plan Services

Patient (Member) Eligibility Lookup Tool

Pharmacy

Prior Authorization

Provider Portal Access

Provider Training

Other

References including:

  • Social Security Act
  • Code of Federal Regulations
  • Utah Code
  • Utah State Medicaid Plan

Tobacco Cessation Resources

Forms and Attachments

The following linked forms and attachments can also be found on the Provider Form Directory of the Utah Department of Health and Human Services Medicaid website.

Forms and Attachments

Abortion Acknowledgement Form

Abortion Form R414-1B

Hysterectomy Acknowledgement Form

Hysteroscopic Tubal Occlusive Device Checklist

PPC Documentation Submission Form

Sterilization Consent Form

Sterilization Consent Form Spanish

Updated July 2022

 

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